Negotiate Your Way to Cheaper Bills
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While the financial crisis might feel like it’s hitting our own bank accounts hard, as individual consumers we sometimes forget that it’s also a tough time for companies, and that they don’t want to lose us as customers. But it’s something we should remember, as proven by an article on negotiating phone bills on Yahoo’s Finance section.
In this story, there’s a great example for us to follow: a customer of AT&T who was frustrated by a high monthly bill for his television, internet and telephone service rang them up to ask for a discount, telling them that because of the tough economic situation, he didn’t think he would be able to continue paying such a high fee for long. Instead of the 10% discount he was hoping for, they cut his charges by almost half for the next year - because they don’t want to lose a customer. So as consumers it’s really important to think of the consequences - if a company loses us as customers completely, they’ll lose a lot more money than if we pay a bit less. And as always, if you don’t ask, you don’t get - so don’t be afraid to try and negotiate cheaper rates for your regular payments. You might be pleasantly surprised.
This entry was posted on Monday, March 2nd, 2009 at 5:24 am and is filed under Bills & Bill Paying. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.
